Frequently Asked Questions (FAQs)
What is last call?
Last call for walk ins is one hour before closing to ensure that all children have enough time to play before we close. We recommend allotting 1-1.5 hours for your visit.
Can I drop my kids off at the museum? Can my older children supervise their younger siblings?
Only during special Drop Off Hours that will be published as available on our Social Media.
What is the ideal age-range for a visitor?
CCM is designed for children ages 0-12, but can be enjoyed by children of all ages! Please read signage in exhibits as some exhibits are age-specific.
Describe your motto of , “Please Touch.”
The exhibits are intended for children to touch and interact with. We ask that you monitor your Littles and practice respectful play to ensure exhibits longevity for all to enjoy. Please Touch does not invite jumping on, hanging from or yanking of exhibits. Use manners and be an example to others. In this same light, please ensure that pens and markers provided in exhibit experiences are not used to draw on walls or furniture.
At times, my child can get over-stimulated, over-excited and upset during the visit? What should I do?
Just let us know, we’re here to help! We are a safe, inclusive space and we understand that all children have differing needs and abilities. Staff can offer nose reduction headphones and can also advise on calming areas inside the museum if desired as well.
CCM understands the unpredictability and strong emotions of children! Should you need support during your visit, we are here to help (it is very common for parents to need assistance in getting their child to leave the Museum. We are here to help in these moments that can feel frustrating to caregivers). If you need to step out (it happens), you’re welcome to return to the museum; save your receipt as your admission is valid for the full-day of purchase.
Can I donate to the museum or sponsor an exhibit?
Yes. We are grateful to all donors and sponsors. If you are interested in donating or sponsoring an exhibit, please contact Info@ChicoChildrensMuseum.org
I’m an adult who wants to visit the museum. Can I stop in and walk around?
No. All adult visitors must be accompanied by a child unless a tour has been approved and arranged in advance. Please call during business hours to schedule an adult tour.
Are strollers allowed in the museum?
Our littlest visitors can’t tell the difference between your stroller and an item to play with! For this reason we do not allow strollers on the floor unless you have a sleeping child in your stroller (or require special accommodations). Please follow instructions upon check-in on where to park your stroller. If you have any additional questions please talk to our front desk.
Can I take pictures in the museum?
Photography for personal, non-commercial use is welcome. CCM is a public space and is not responsible for others posting on social media. We ask that all visitors be considerate and refrain from posting images of those who may not wish to have their photo taken and/or published on social media. We would LOVE to take your photo for you so if you’re interested in being featured just find one of our Staff Members and let them know! We also LOVE video testimonials so please let us know if you’re interested in providing one.
Can I bring snacks, lunch or drinks into the museum?
Water in a closed bottle is welcome on the floor. Please check all other food and drinks into a cubby at the front desk. See the front desk is special accommodations are needed. Private parties in the Celebration Room do allow for food & drinks.
What are “Yuck Bags”?
Yuck Bins are just that- YUCK don’t touch! These bins are placed throughout the museum and their contents have been in a toddler’s mouth… or nose.. or who knows where.. If you witness your child putting objects in their mouths, please place that object in the yuck bag for sanitizing. Please don’t allow your children to remove items from the yuck bins. Staff checks the “Yuck Bags” all day every day, cleaning both the items and the yuck bin.